My Soul Mate Bangle

I started wearing my bangle at the end of August. Mid-October, it broke in two. I highly doubt it is sterling silver and I know for sure that it isn't solid. I don't recommend it for purchase. I'm very disappointed because it looked fabulous when it arrived.
Rings from Ireland says: Hi,

I am very sorry to see you are disappointed with your purchase. We replied to you offering a free replacement or refund.

Firstly, torq designs are delicate and should not be stretched to fit. This will eventually lead to them snapping.

Secondly, these bangles are indeed solid sterling silver. All our jewellery is tested at the Dublin assay office which is an independent body. The bangle cannot be stamped until it is verified by the assay office.

We look forward to hearing from you regarding a replacement or refund.

Regards,
Ken.

--- UPDATE: 28 JAN, 2020 ---

We received these two pieces back from this customer and they were in an appalling state. Both pieces had been bent completely out of shape to the point were one was snapped and the other was on the verge of breaking. You cannot expect any jewelry to withstand the punishment these pieces were subjected too. Having said that, we honored our word and refunded the customer the full purchase price for both pieces.

Beautiful bangles, just perfect, and delivered quickly too. Thank you !

Beautiful bangle. Secure and fast delivery. Great service and easy to use website for ordering. Many thanks.